Amazon Fire TV distant not working? Here’s the right way to repair it

The Amazon Fire TV operating system is among the hottest AV leisure platforms on the earth. You can discover Fire TV constructed into quite a lot of units, together with Fire TV, the Fire TV Stick lineup, and the Fire TV Cube. Aside from utilizing Alexa voice instructions, the principle method you’ll work together with the Fire TV OS is together with your Fire TV distant — whether or not it is one of many older-generation remotes or the newer Alexa Voice Remotes. So what do you do in case your Fire TV distant stops working?

Your first inclination is likely to be to purchase a brand new distant (or throw your glitching one out the window), however earlier than you begin spending your hard-earned money, let’s take a second to troubleshoot.

Whatever concern you’re experiencing together with your Fire TV distant, likelihood is you’re not alone. That’s why we’ve put collectively this checklist of the commonest Fire TV distant points skilled by customers the world over. We’ll additionally let you know what you are able to do to repair them.

Use troubleshooting mode

Before we even get into the thick of troubleshooting and repairs, we’d wish to name consideration to the truth that most Fire TV remotes even have a troubleshooting mode. It’s nothing fancy, but when the little LED on the prime of your distant flashes while you press the blue Alexa button, your distant can troubleshoot.

With us to date? Now right here’s what it’s essential to do to entry troubleshooting mode:

Step 1: Press the Rewind and Right navigation buttons on the similar time, and maintain for 3 seconds.

Step 2: Press the Menu button. The LED on the prime of the distant ought to gentle up inexperienced, letting you recognize you’ve entered troubleshooting mode.

Step 3: Press any button in your distant, and the LED will gentle up totally different colours to point what sort of concern your distant could also be having. We’ve additionally listed every colour/blink code under:

• Red (sluggish blinking): Low battery
• Red (quick blinking: A normal error indication
• Orange: Your Fire TV distant isn’t paired to a Fire TV machine
• White: Your Fire TV machine could also be turned off
• Blue: No points

Step 4: To exit troubleshooting mode, press and maintain the Play/Pause and Up navigation buttons on the similar time, and maintain for 3 seconds.

Step 5: Press the Menu button to disable troubleshooting mode. Then take away your distant’s batteries and place them again in.

Reset your Fire TV machine

One of our go-to options for many machine troubleshooting and repairs is to reset your device. After all, nothing fairly will get the job finished like forcing your AV peripherals to chill down and take into consideration what they’ve finished.

For most Fire TV units, you possibly can restart them by simply unplugging them and plugging them again in after just a few seconds. Or, you are able to do it out of your Fire TV’s menu.

Step 1: Go to Settings in your Fire TV machine.

Step 2: Select the My Fire TV choice after which choose Restart.

How to reset most Fire TV remotes

This ought to work for the Alexa Voice Remote Pro, the third-generation Fire TV distant, and the second-generation Alexa Voice Remote Lite.

Step 1: The very first thing you’ll must do is unplug your Fire TV machine from energy and your TV’s HDMI enter, then wait 60 seconds. If you’re utilizing a Fire TV-powered good TV, simply unplug it from the ability outlet it’s linked to.

Step 2: Grab your Fire TV distant. Press the Left navigation button, the Menu button, and the Back button on the similar time, and maintain for 12 seconds.

Step 3: Let go of the buttons, then wait 5 seconds. Now take the batteries out of your distant.

Step 4: Plug your Fire TV machine again in, and wait till you see the display that claims a distant can’t be detected. Now place the batteries again in your distant.

Step 5: Press the Home button. If the LED indicator blinks blue, your distant has been efficiently paired to your Fire TV machine. If it doesn’t pair, press and maintain the Home button for 10 seconds.

Resetting the Basic Edition distant

Step 1: Press and maintain the Home button. While holding, press the Menu button thrice.

Step 2: Let go of the Home button. Then press the Menu button 9 occasions.

Step 3: Take the batteries out of the distant. Now, unplug your Fire TV machine from energy and HDMI, then wait 60 seconds.

Step 4: Place the batteries again in your distant, then reconnect your Fire TV machine. When the Home Screen seems, press and maintain the Home button for 40 seconds.

Step 5: After about 60 seconds, your distant needs to be paired.

Resetting the Alexa Voice Remote (1st Gen)

Step 1: Disconnect your Fire TV machine from energy and HDMI, then wait 60 seconds.

Step 2: Press the Left navigation button and Menu button on the similar time, and maintain them for 12 seconds.

Step 3: Let go of the buttons and wait 5 seconds.

Step 4: Take the batteries out of the distant, then plug again in your Fire TV machine and look ahead to the display that claims a distant can’t be detected.

Step 5: Place the batteries again in your distant, then press the Home button.

Step 6: If your distant nonetheless isn’t paired, press and maintain the Home button for 10 seconds.

Replace the batteries

Nothing yells “misbehaving remote” like a few dying batteries. As we talked about within the troubleshooting mode part, in case your Fire TV distant’s LED is slowly blinking pink, this implies the batteries are operating low.

And whereas this will sound apparent, do be sure you’re putting in the batteries appropriately. When positioned incorrectly, it might seem that the batteries look high quality, so take the additional second or two to double-check.

Bluetooth and interference

Unlike conventional IR remotes, a Fire TV distant management varieties a Bluetooth handshake between the controller and host machine. This A-to-B Bluetooth pairing needs to be good for as much as 30 toes, however that will not at all times be the case. Oftentimes, partitions, flooring, ceilings, small home equipment, and different Bluetooth and Wi-Fi-connected units can generate interference.

If your Fire TV distant has been shedding connection to a Fire TV streaming machine or good TV, have a look round your leisure house. If there are any units you possibly can relocate with out messing up your on a regular basis AV configuration, strive shifting a number of units to a brand new location.

You might additionally strive including a Fire TV extender to your AV setup. Sometimes when a Fire TV streaming machine is hidden behind your TV (like many of the Fire TV Stick lineup), the distant might battle to correctly join.

Look for harm

Unbeknownst to you, your Fire TV distant may very well be bodily broken. Dropping it a few occasions might be not going to do a lot, but when your controller is susceptible to falls, and also you’ve obtained onerous flooring, there’s an opportunity it might have taken too many dings.

Cosmetic harm to 1 part of the distant may be the reason for issues that aren’t in that very same space.

Ensure compatibility

Whether your distant is broken past restore or misplaced, there might come a time the place it’s essential to purchase a brand new Fire TV distant. And for those who bought the inaccurate mannequin for the Fire TV machine you’re working, the distant isn’t going to work.

If you’re undecided which model of the Fire TV Stick you personal, you possibly can signal into your Amazon account to verify. To accomplish that, head to your Amazon account’s Manage Your Content and Devices dashboard. Any and all registered Fire TV units (together with Amazon good TVs, and Fire TV-powered good TVs from manufacturers like Toshiba and Insignia) will seem underneath All Devices.

A brand new Alexa Voice Remote Pro is suitable with the next Fire TV units:

• Fire TV Cube (third Generation)
• Fire TV Cube (2nd Generation)
• Fire TV Cube (1st Generation)
• Fire TV Stick 4K Max (2nd Generation)
• Fire TV Stick 4K Max (1st Generation)
• Fire TV Stick 4K (2nd Generation)
• Fire TV Stick 4K (1st Generation)
• Fire TV Stick (third Generation)
• Fire TV Stick (2nd Generation)
• Fire TV Stick Lite

• Fire TV (third Generation, Pendant Design)

• Fire TV Omni QLED Series

• Fire TV Omni Series
• Fire TV 4-Series

• Fire TV 2-Series

• Toshiba Smart 4K UHD TV – Fire TV

• Toshiba Smart HD 1080p TV – Fire TV
• Toshiba Smart 4K UHD with Dolby Vision – Fire TV
• Insignia Smart 4K UHD TV – Fire TV
• Insignia Class F20 Series Smart HD 720p – Fire TV

A brand new Alexa Voice Remote (third Gen) is suitable with the next units:

• Fire TV Cube (third Generation)
• Fire TV Cube (2nd Generation)
• Fire TV Cube (1st Generation)
• Fire TV Stick 4K Max (1st Generation)
• Fire TV Stick 4K (2nd Generation)
• Fire TV Stick 4K (1st Generation)
• Fire TV Stick (third Generation)
• Fire TV Stick (2nd Generation)
• Fire TV Stick Lite

• Fire TV (third Generation, Pendant Design)

• Echo Show 15

A brand new Alexa Voice Remote Enhanced is suitable with the next units:

• Fire TV Cube (third Generation)

• Fire TV Stick 4K Max (2nd Generation)

• Fire TV Omni QLED Series

• Fire TV Omni Series
• Fire TV 4-Series
• Fire TV 2-Series

Update the software program

Last however definitely not least, it’s at all times a good suggestion to ensure your Fire TV product’s software program is updated. While the most recent Fire TV OS patch might not embrace controller fixes, it might embrace upgrades to Bluetooth know-how or different engineering components that may have an effect on the connection between your Fire TV distant and its host machine.

To verify for a software program replace in your Fire TV, head to Settings > My Fire TV or Device & Software. Then, choose About > Check for System Update.

Using the Fire TV app

In the occasion that your distant is completely on the fritz, otherwise you simply need a second method to have the ability to management your Fire TV machine, you possibly can at all times obtain the Fire TV app (for iOS and Android devices) in your smartphone or pill.

As lengthy as you join your cellular machine to the identical Wi-Fi as your Fire TV machine, the Fire TV app can perform as an alternate distant in your Fire TV Stick, Fire TV Cube, or Fire TV-powered good TV.

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